SiteGround Affiliate Program Terms and Conditions

These SiteGround Affiliate Program Terms and Conditions (“Terms”) govern your participation in the Affiliate Program (the “Program”) of SiteGround Hosting Ltd., a company registered in England and Wales (company number: 09348602), with registered address: 7th Floor, 50 Broadway, SW1H 0DB, London, United Kingdom (“SiteGround”, “we”, “our”, “us”) and are effective as of the date of SiteGround’s acceptance of your application in the Program (the “Effective Date”). The Program allows you to promote the services offered by SiteGround and/or its affiliated entities (“SiteGround services”), and earn affiliate commissions as specified in these Terms. For the purposes of these Terms, SiteGround’s “affiliated entities” means any entity that directly or indirectly controls, is controlled by, or is under common control with SiteGround. 

The terms “you”, “your”, and “Affiliate” refer to any individual or entity that accepts these Terms. These Terms, together with the SiteGround Acceptable Use Policy (“AUP”) are hereby incorporated by reference, and represent the entire agreement (“Agreement”) between you and SiteGround regarding your participation in the Program. 

1. ENROLLMENT IN THE PROGRAM

1.1. To join the Program, you shall submit an application through SiteGround’s Affiliate Signup form. All applications are subject to review and approval. We may request additional information or documentation before making a decision. While we strive to review applications promptly, we are not responsible for any delays. Once reviewed, you will receive an email confirming approval or rejection. Your application may be declined if we determine that you are not suitable for the Program for any reason. 

1.2. By submitting  your application to join the Program, you declare that: 

  1. You are at least 18 years old and have the legal capacity to enter into an agreement with SiteGround.

  2. You are not barred from becoming an affiliate and promoting the SiteGround services under the laws or sanctions lists of any applicable jurisdiction.

  3. If you are submitting this application on behalf of a legal entity, you represent and warrant that you have the legal authority to bind that legal entity to the Agreement. If SiteGround determines that you lack such legal authority, you will be personally liable for all obligations under the Agreement.

  4. You are not subject to any restrictions that would prevent you from entering into the Agreement with SiteGround.

  5. You comply with all applicable trade, economic, and financial sanctions laws, regulations, embargoes, and/or restrictive measures.

  6. Neither you nor the entity you represent is a resident of, or incorporated in, or otherwise subject to the laws of a sanctioned country, nor are you listed on any sanctions list.

  7. You are not subject to any other restrictions, imposed by an authority under the laws in the applicable jurisdiction.

2. YOUR RESPONSIBILITIES

You represent and warrant that you shall:

  1. Provide truthful, accurate and up-to-date information, including contact details, URLs of all website(s), social media and other communication channels where SiteGround and/or its affiliated entities will be promoted by you, promotional methods, business nature, payment details, tax information and any other details SiteGround may require. SiteGround reserves the right to request additional data regarding the promotional practices you use. Failure to provide truthful, accurate, and up-to-date information may result in exclusion from the Program, suspension or termination of the Agreement, and forfeiture of any commissions.

  2. Ensure that you correctly indicate ownership of your Affiliate account. The transfer of ownership of the Affiliate account is strictly prohibited without SiteGround’s prior written consent. If there is a dispute about ownership, the Affiliate account may be locked until the parties to the dispute agree on a resolution, or until the matter is finally resolved judicially or through an arbitration procedure. SiteGround is not liable for any direct or indirect damages of any nature and type suffered by the Affiliate or any third party, including, but not limited to, damages for loss of profits, cost savings, revenue, business, data or use, or any other pecuniary loss that may result from an ownership dispute or from the locking of the Affiliate account.

  3. Refer customers who maintain active customer accounts in good standing, i.e., customers with valid contact information, who are not flagged for high fraud risk, have active accounts that do not exceed any quotas or limitations as per the applicable SiteGround Terms of Service and/or Service page(s), and actively use their customer accounts. Active account usage is determined at our sole discretion, based on any of the following criteria: number and frequency of logins into the Client Area; frequency of new content upload on the account; number of visits on the website and the frequency of such visits; any other way that unambiguously demonstrates the customer actively operates with the account; etc.

  4. Avoid actions that could result in revenue loss for SiteGround or any of its affiliated entities.

  5. Refrain from engaging in unethical marketing practices, incentivized programs, and business-opportunity sites, or misleading advertising.

  6. Ensure that all promotional materials you use comply with the applicable copyright laws and the requirements for the Customer Content as outlined in the AUP, with “Customer Content” in this context referring specifically to your affiliate promotional content.

  7. Avoid unauthorized modifications of SiteGround’s promotional materials.

  8. Refrain from using blackhat SEO/SPAM/fraudulent link building techniques.

  9. Not violate any applicable laws, regulations, ordinances, rules, and/or any public acts.

  10. Act in full compliance with the Agreement and promote SiteGround and its affiliated entities in an ethical way.

  11. Not misuse the confidence of SiteGround and/or its affiliated entities, damage their reputation (including that of their officers, directors, employees, shareholders, and/or beneficial owner(s)), and/or engage in any rude, aggressive, or offensive communication with SiteGround and/or its affiliated entities. 

  12. Clearly disclose your affiliate relationship with SiteGround when promoting SiteGround services.

  13. Maintain confidentiality of any proprietary or financial information received under the Agreement, and not disclose to third parties any Confidential Information provided under the Agreement, unless otherwise permitted by these Terms and/or SiteGround elsewhere. “Confidential Information” shall mean any and all information, including but not limited to business and financial information, trade secrets, sales information, commissions paid or due by SiteGround to you, and/or any other data concerning SiteGround, its affiliated entities, and/or your participation in the Program. Notwithstanding the foregoing, you are authorised to disclose Confidential Information to your professional advisors on a confidential basis, and/or in case you are required to disclose Confidential Information by any applicable law or regulation, or by any judicial or governmental order or request, provided that you shall inform SiteGround at least 5 (five) business days prior to such disclosure. 

  14. Process any personal data shared with you under the Agreement in accordance with the requirements set forth by the applicable data protection laws, and implement and maintain appropriate technical and organizational security measures, including administrative, physical, and technical safeguards, to protect against unauthorized or unlawful processing of the personal data and against accidental loss or destruction of, or damage to, the personal data. 

3. INTELLECTUAL PROPERTY RIGHTS. AFFILIATE ADVERTISING GUIDELINES

3.1. You may only use SiteGround-approved promotional materials available in the Affiliate Area or explicitly approved in writing by SiteGround. All SiteGround-approved promotional materials made available to you in the Affiliate Area, including trademarks, graphics, images, videos, templates, and other content (“SiteGround Content”) are owned by or licensed to SiteGround. SiteGround hereby grants you a limited, non-exclusive, non-transferable, royalty-free, worldwide, revocable license to access and download SiteGround Content, and to use, distribute, and display it solely for promoting SiteGround and its affiliated entities during the term of the Agreement. Upon termination of the Agreement, the above license is automatically terminated. 

3.2. Part of SiteGround Content may be generated through the use of AI models and tools (“AI generated content”). SiteGround makes no representation or warranty as to the reliability, quality, accuracy or appropriateness of such AI generated content, including whether such AI generated content may infringe any third-party rights. SiteGround shall not be held liable or responsible for your use of such AI generated content or for any omissions or errors contained in such AI generated content. We encourage you to independently evaluate such AI generated content before using, distributing, and/or displaying it. 

3.3. You acknowledge and agree not to modify, copy, reproduce, sell, license, create derivative works from SiteGround Content without SiteGround’s express prior written consent. 

3.4. By joining the Program, you grant SiteGround the right to use your name, image(s), and logo(s) to identify you as its affiliate on the website(s) of SiteGround and/or any of its affiliated entities (“SiteGround Website”), in marketing materials or otherwise by public announcements. You may revoke this right at any time by email to SiteGround.

3.5. You represent and warrant that you will NOT engage in any of the following prohibited affiliate advertising practices:

  1. Using illegal or SPAM-based advertising methods, such as unsolicited emails, unauthorized placement of the affiliate link in forums, newsgroups, message boards, or similar platforms.

  2. Bidding on keywords and phrases containing the trademarks of SiteGround and/or its affiliated entities (including variations or misspellings) in Pay-Per-Click (“PPC”) or Pay-Per-Impression (“PPI”) campaigns on search engines without their prior written approval. 

  3. Using the SiteGround Website as a display URL in PPC ads and/or direct-linking or redirecting PPC traffic to the SiteGround Website.

  4. Publishing and/or distributing non-unique or copyright-infringing content.

  5. Generating traffic through the following methods: pay-to-read, pay-to-click, banner exchanges, click exchanges, Pay-Per-View (“PPV”) advertising, pop-ups/unders, or similar techniques.

  6. Offering cash backs, rewards, or any other kind of incentives to generate Valid Sales without SiteGround’s prior written approval.

  7. Promoting the Services through classroom, course, or teaching activities, including referring students as part of any educational program or curriculum, without SiteGround’s prior written approval. 

  8. Promoting, soliciting, or participating in pyramid schemes, multi-level marketing (MLM), or similar network marketing activities. This includes, but is not limited to, personal work-from-home offers, “get rich quick” schemes, or any campaigns that promise financial gain, wealth-building, or financial independence with minimal effort or knowledge.

  9. Encouraging individuals to order the Services solely or primarily to generate affiliate commissions, particularly where the Services are not genuinely needed or intended to be used by the referred party.

  10. Promoting price savings methods such as coupons, vouchers, discount codes, or added-value offers without SiteGround’s prior written approval.

  11. Using SiteGround Content, trademarks, or name in a manner that could negatively impact SiteGround’s brand, reputation, and/or that of its affiliated entities.

  12. Using iframes or other techniques that place your Affiliate tracking cookie without an actual user click-through.

  13. Using link cloaking or similar masking techniques to promote SiteGround and/or its affiliated entities on website URLs not explicitly listed in your Affiliate account, or to obscure the traffic source.

  14. Distributing and/or promoting affiliate content that is lewd, obscene, illegal, pornographic, or that contains any other materials deemed to be objectionable. This includes, but is not limited to, bigotry, hatred, pornography, satanic materials, trademark- and copyright-infringing materials, all content of an adult nature, etc. The designation of any materials as such is subject to SiteGround’s reasonable opinion.

  15. Registering and/or using domain name(s), company name(s), logo(s), trademark(s), product(s), project(s), and/or service(s) that: (i) contain the trademarks of SiteGround and/or its affiliated entities or any other variations or misspellings confusingly similar to them, or to the SiteGround name, logo(s), or domain name(s), and any other materials over which SiteGround and/or its affiliated entities possess proprietary rights or licenses; or (ii) infringe upon third-party trademarks, names, logos, or domain names, unless explicitly authorized by the trademark owner with verifiable proof.

SiteGround reserves the right to assess whether your affiliate advertising practices comply with the Agreement. If any violations are identified, SiteGround may, at its sole discretion, issue warnings, suspend commission payouts, and/or terminate the Agreement.

4. TRACKING COOKIES

Affiliate sales are tracked using a cookie (“SiteGround tracking cookie”), which remains stored for 60 (sixty) days. If a visitor clicks on your affiliate link to reach the SiteGround Website, a SiteGround tracking cookie is placed in their browser. If another affiliate’s link is clicked afterward, the latest SiteGround tracking cookie takes precedence. SiteGround is not responsible if a visitor deletes a SiteGround tracking cookie from their browser before ordering a Service.

5. AFFILIATE COMMISSIONS

5.1. SiteGround shall pay you an affiliate commission for any valid sale made by SiteGround or any of its affiliated entities as a result of your active referral efforts, as described herein (“Valid Sale”). For a sale to be considered Valid, all of the following conditions must be cumulatively met: 

  1. The Agreement must be in effect at the time of the sale. Affiliate commissions are not paid for sales made before the Effective Date or after the Agreement has been terminated.

  2. The initial Service order must be for a paid hosting service provided by SiteGround or any of its affiliated entities (“SiteGround hosting services”). Sales of other services or additional features do not qualify for commissions unless explicitly stated otherwise on the Program signup page on the Effective Date. Each service and/or additional feature qualifying for a commission is hereinafter referred to as a “Service”.

  3. If the sale is for a Service longer than one month, the total Service order price (net of applicable taxes) must exceed: USD 35, EUR 35, AUD 59, GBP 35, unless otherwise approved by SiteGround.

  4. The initial Service order payment of the referred customer must be fully processed and not subject to refund or chargeback.

  5. The sale must not be canceled by the referred customer or by SiteGround for any reason prior to the expiration of the review period set out in Section 6.8. 

  6. The referred customer must be a new customer of SiteGround or any of its affiliated entities. They should not have previously used any of the services of SiteGround or any of its affiliated entities, nor should they have applied to join the Program or any similar program offered by SiteGround’s affiliated entities before placing their initial Service order.

  7. The referred customer must submit their Service order independently, without any assistance from you, including placing the Service order on their behalf.

  8. The referred customer must have placed an initial Service order while having a SiteGround tracking cookie in their browser, indicating you as the last affiliate who referred them to the SiteGround Website, provided that the referred customer has not reached the SiteGround Website through a search engine with a search string containing the SiteGround name.

  9. The sale must result directly from your active referral efforts. This requires that the affiliate link be posted or shared by you personally, using your own account, profile, or channel on the respective website or platform from which the referred customer accessed the SiteGround Website. No affiliate commission will be granted for any sale resulting from the sharing, posting, or distribution of your affiliate link by any third party, including but not limited to third-party recommendations or reposts, where such action was not performed directly by you through your own account, profile, or channel.

  10. The referred customer must maintain an active customer account with clear evidence of ongoing Service usage. For the purposes of these Terms, a customer account is deemed active if it is not suspended for any reason and there is clear evidence of customer activity, such as logging in and using the Service.   

5.2. ADDITIONAL REQUIREMENTS FOR A VALID SALE OF SITEGROUND HOSTING SERVICES

For sale(s) of SiteGround hosting services to qualify as Valid, the referred customer shall also:

  1. Maintain an active hosting account with a domain name pointed to a SiteGround server functionality and a website containing user-uploaded content.

  2. Ensure that user-uploaded content is unique and not simply a default installation from automated tools, themes or plugins, or any default content.

  3. Maintain the hosting account active for a minimum period of:

    1. More than 30 (thirty) days if the hosting service was purchased with a billing cycle longer than one month.

    2. More than 90 (ninety) days if the hosting service was purchased with a one-month billing cycle.

5.3. ADDITIONAL SERVICE-SPECIFIC REQUIREMENTS FOR A VALID SALE

Additional requirements may apply to sale(s) of other Services to qualify as Valid. These will be specified on the Program signup page on the date of your electronic acceptance of these Terms.

5.4. SiteGround reserves the right to mark any sale as invalid at its sole discretion, without explanation. 

5.5. Affiliate commissions will be paid in the amounts specified on the Program signup page on the date of your electronic acceptance of these Terms, unless a custom agreement applies. These amounts may be either fixed sums or a percentage of the Service price (net of applicable taxes). SiteGround may amend the affiliate commission rates applicable to you at any time by giving you a written notice of such changes, email shall suffice. The amended affiliate commission rates will take effect and apply to all Service sales made after the date of the notice.

6. AFFILIATE COMMISSION PAYMENTS

6.1. Affiliate commission payments shall be made in the currency listed in the Affiliate Area. 

6.2. If the affiliate commission is a percentage of the Service price (net of applicable taxes), as set out in the respective order, and that Service price is in a currency different from the one listed in the Affiliate Area, the affiliate commission shall be calculated based on the XE.com exchange rate applicable on the date of the respective Service order.

6.3. Affiliate commissions payments shall be made in accordance with the payment method and details specified in the Payout Details section of the Affiliate Area. 

6.4. Commission payouts are processed weekly unless you opt for (via the Affiliate Area) bi-weekly, monthly, or threshold-based payments. If a chosen threshold is not met during the respective year, the accumulated balance will be paid out no later than the end of the year, regardless of the threshold.

6.5. You are responsible for transaction fees charged by your bank and/or payment processors.

6.6. You shall provide accurate payment and tax information as requested (by email or through notice in the Affiliate Area) so we can successfully process a commission payout. Commission payouts may be suspended until all such information is received.

6.7. Each party to these Terms is responsible for its own taxes. The parties agree to cooperate with one another and use reasonable efforts to make available in a timely manner to the other party all information, records, tax forms, and documents relating to any tax obligations that may arise for any of the parties under these Terms. 

6.8. We reserve the right to review all sales that have met the criteria for Valid Sales, as defined in Section 5 of these Terms, for potential fraud or other unlawful conduct - whether on your part or that of a referred customer. Following the point at which a sale qualifies as a Valid Sale, we may extend the decision for approval of the corresponding commission payment for a period of up to 90 (ninety) days. This additional review period allows us to conduct a thorough investigation and verify whether the relevant sale complies with this Agreement and all applicable laws and regulations.

6.9. Commission payouts may be suspended if we identify, or have reasonable grounds to believe, that: 

(a) you or a referred customer have engaged in fraudulent or other prohibited activity; and/or
(b) you have violated the terms of this Agreement, or any referred customer has violated the applicable SiteGround Terms of Service.  

6.10. SiteGround reserves the right to deduct from your current and future commissions any and all commissions paid for any sales established by SiteGround to be fraudulent, questionable, or canceled, following the commission payout for the respective Service order. 

6.11. Commission information is made available in the Affiliate Area.

7. INVOICING

7.1. You acknowledge and agree that under this agreement, SiteGround will issue (if applicable) self-billing invoices (including any applicable taxes) in your name and on your behalf for all commissions you earn. 

7.2. This clause shall be deemed a valid self-billing agreement between SiteGround and you, effective from the date you join the Affiliate Program and continuing until the termination of your participation. 

7.3. You shall not issue any separate invoices to SiteGround for commission payments, and you agree to accept each invoice raised by SiteGround on your behalf as if it had been issued by you.

7.4. You are responsible for ensuring that this self-billing arrangement is permitted under the laws and regulations (including tax laws) of the jurisdiction applicable to you. You should consult your own tax or legal advisors to confirm the applicability of self-billing in your jurisdiction.

7.5. If applicable by law in your country of residence, it is solely your responsibility to notify the authorities of your country of residence regarding the Self-billing Agreement.

7.6. You shall immediately notify SiteGround of any changes to the Affiliate’s information that could affect invoicing under this arrangement. This includes, without limitation: any change to the Affiliate’s legal name or trading name; any change in the Affiliate’s business organization or legal status (such as a change in ownership or business structure); and any change to the Affiliate’s tax identification or tax registration status.

8. RELATIONSHIP OF THE PARTIES

These Terms do not create an exclusive relationship between the parties and shall not be construed to create any employment relationship, agency relationship, or partnership between the parties. You shall have no authority to bind SiteGround into any agreement, nor to mediate or make contact between SiteGround and third parties that goes beyond the act of presenting and/or recommending the SiteGround’s services (i.e., you shall have no authority to negotiate terms of supply or payment of sales made by and on behalf of SiteGround), nor shall you be considered to be an agent of the SiteGround in any respect.

9. LIMITATION OF LIABILITY

YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL NOT UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, HOLD US, OUR AFFILIATED ENTITIES, SUBSIDIARIES, PARENT AND RELATED COMPANIES, AND/OR OUR LICENSORS, AGENTS, EMPLOYEES, OFFICERS, AND/OR THIRD PARTY VENDORS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, LOST SAVINGS, OR ANY OTHER PECUNIARY LOSS BY YOU OR ANY OTHER THIRD PARTY. YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL NOT HOLD US AND/OR OUR AFFILIATED ENTITIES LIABLE FOR UNAVAILABILITY OR INOPERABILITY OF THE AFFILIATE LINK(S), THE SITEGROUND WEBSITE, OR FOR ANY TECHNICAL MALFUNCTION, COMPUTER ERROR, CORRUPTION, OR LOSS OF INFORMATION. YOU AGREE THAT THE FOREGOING LIMITATIONS APPLY WHETHER IN AN ACTION IN CONTRACT OR TORT OR ANY OTHER LEGAL THEORY AND APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL WE BE LIABLE TO YOU IN THE AGGREGATE WITH RESPECT TO ANY AND ALL BREACHES, DEFAULTS, OR CLAIMS OF LIABILITY UNDER THE AGREEMENT OR UNDER ANY OTHER DOCUMENT FOR AN AMOUNT GREATER THAN THE COMMISSIONS ACTUALLY PAID BY US TO YOU DURING THE ONE-MONTH PERIOD PRECEDING A CLAIM GIVING RISE TO SUCH LIABILITY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. YOU AGREE THAT IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

10. INDEMNITY

YOU ACKNOWLEDGE AND AGREE TO INDEMNIFY, FULLY COMPENSATE, DEFEND AND HOLD HARMLESS SITEGROUND, ITS AFFILIATED ENTITIES, SUBSIDIARIES, PARENT AND RELATED COMPANIES, LICENSORS, AND ANY THIRD-PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, BENEFICIAL OWNERS, AND AGENTS (EACH AN “INDEMNIFIED PARTY” AND, COLLECTIVELY, “INDEMNIFIED PARTIES”) FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, SUITS, ACTIONS, DEMANDS, PROCEEDINGS (WHETHER LEGAL OR ADMINISTRATIVE), AND EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS’ FEES) THREATENED, ASSERTED, OR FILED BY A THIRD PARTY AGAINST ANY OF THE INDEMNIFIED PARTIES ARISING OUT OF OR RELATING TO: (I) YOUR USE OF ANY INFORMATION AND/OR CONTENT PROVIDED BY SITEGROUND AND/OR ITS AFFILIATED ENTITIES; (II) ANY VIOLATION BY YOU OF THESE TERMS OR DOCUMENTS WHICH ARE INCORPORATED HEREIN, OR ANY LAW; (III) ANY BREACH OF ANY OF YOUR REPRESENTATIONS, WARRANTIES, OR COVENANTS CONTAINED IN THESE TERMS OR ADDITIONALLY MADE TO US; (IV) YOUR VIOLATION OF ANY THIRD-PARTY RIGHT, INCLUDING BUT NOT LIMITED TO ANY INTELLECTUAL PROPERTY OR OTHER PROPRIETARY RIGHT; AND/OR (V) ANY ACTS OR OMISSIONS BY YOU. FOR THE PURPOSE OF THIS CLAUSE ONLY, THE TERM “YOU” AS SET OUT IN SUBPARAGRAPHS (I) THROUGH (V) INCLUDES YOU AND YOUR OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, BENEFICIAL OWNERS, AND AGENTS (IF ANY). 

11. TERMINATION

11.1. The Agreement becomes effective as of the Effective Date and may be terminated as described in these Terms. 

11.2. You may terminate the Agreement and your participation in the Program at any time by contacting SiteGround via email or through a ticket in the Affiliate Area. 

11.3. SiteGround may terminate the Agreement and your participation in the Program:

  1. With a seven-day prior notice without explanation.

  2. Immediately with no prior notice, if you violate the Agreement.

  3. Immediately with no prior notice, if you have not generated any Valid Sale for a period longer than 6 (six) months.

11.4. Upon termination of the Agreement:

  1. Future referrals will not generate affiliate commissions.

  2. Affiliate commissions accrued and payable as of the termination date shall be paid to you in accordance with the Agreement. However, no outstanding affiliate commissions shall be due and paid if SiteGround terminates the Agreement due to your violation of the Agreement. 

  3. SiteGround Content, logos, and trademarks shall be removed from your sites and content within three business days as of the termination date.

12. GENERAL PROVISIONS

12.1. Translation. These Terms, along with any documents incorporated herein by reference, are executed in the English language. Any provided translations are for convenience only, and in the event of a conflict between the English and translated versions, the English version will govern and take precedence to the extent permitted by law. 

12.2. Communication. Any notice or communication to be given by one party to the other under these Terms must be in writing and shall be delivered either through the Affiliate Area or by email, as follows:

If to SiteGround: affiliates@siteground.com;

If to the Affiliate: your administrative email listed in the Affiliate Area.

For the avoidance of doubt, the written form required under these Terms shall include communication exchanged via email or through the Affiliate Area. 

12.3. Governing Law and Jurisdiction. The Agreement shall be governed by the laws of England and Wales. Any dispute arising between the parties in relation to the Agreement, including those relating to its validity, effectiveness, interpretation, performance and resolution will be the sole responsibility of the competent courts in London, United Kingdom.

12.4. Changes of the Agreement. We may alter these Terms and/or any documents incorporated by reference herein at any time with notification (by email and/or via notice in the Affiliate Area) at least 15 (fifteen) days prior to the effective date of the changes. If you do not agree to the changes, you may terminate the Agreement within 10 (ten) days from the date of our notification. To the extent permitted by applicable law, your continued participation in the Program after receiving a notification of changes will be considered acceptance of such changes, unless you have sent us a termination notice within the 10-day period specified above. Where a change to these Terms is required by law, or neither reduces your rights nor increases your responsibilities, the change shall take effect immediately without prior notice. If you do not agree to such a change, you may terminate this Agreement by providing written notice to SiteGround. No agent of, or person employed by or under contract with, SiteGround has any authority to alter or vary these Terms in any way. No oral explanation or oral information given by any party shall alter these Terms.

12.5. Waiver. If at any time during the term of the Agreement we fail to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Agreement, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any term of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 

12.6. Assignment. Successors. You may not assign or transfer the Agreement or any of its rights or obligations hereunder, without our prior written consent. Any assignments in violation of the foregoing shall be null and void and of no force or effect. You acknowledge and agree that SiteGround may assign its rights and obligations under these Terms, and may engage subcontractors in performing its duties and exercising its rights hereunder, without your further explicit consent. The Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assignees. 

12.7. Severability. If any one or more of the provisions contained herein shall, for any reason, be held invalid, illegal, or unenforceable in any respect by a court of competent jurisdiction, (i) such provision(s) will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law; and (ii) the validity of or enforceability of any other provision (or of such provision, to the extent its application is not invalid or unenforceable) of these Terms shall not be affected.

12.8. Force Majeure. With the exception of customer’s payment obligations, neither party will be responsible for any interruption, delay, or other failure to fulfill any obligation under these Terms resulting from acts of God, storms, flood, riots, fire, acts of civil or military authority, war, terrorism, epidemics, pandemics, shortage of power, telecommunications or internet service interruptions, or other acts or causes reasonably beyond the control of that party. In the event of an occurrence of a Force Majeure, the party whose performance is affected thereby shall give to the other party notice of suspension as soon as reasonably practicable, stating the date and extent of such suspension and the cause thereof, and such party shall resume the performance of such obligations as soon as reasonably practicable upon the cessation of such Force Majeure and its effects. If a Force Majeure event continues to exist for more than 20 (twenty) consecutive days, each party shall be entitled to terminate the Agreement. 

12.9. Survival. In addition to the provisions explicitly designated as surviving, the following sections shall remain in effect after the termination of the Agreement: Section 2, letters k, m and n, Sections 4, 6, 7, 9, 10, 11.4, 12.2, 12.3, 12.5, 12.6 and 12.9. 


Last revised: 16 July, 2025 

Previous version may be found here.

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