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My backup creation procedures in Moodle are failing

Last update: Aug 29, 2025

Your Moodle backups may be failing because of the current Moodle configuration. The server might timeout and produce an error message or your data directory might not be writable. Change this by setting the permission for it to 755 from your Site Tools > Site > File Manager in the following way:

  • Right-click on the folder that you would like to change the permissions;
  • Click on Change Permissions;
  • Type 755 and click on Confirm.

Note that you should change the permission of all files that are under your data directory in this way.


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