How to download a full backup of my website?
Table of Contents
Downloading an automatic or manual backup from Site Tools
Downloading a backup is an option that is included in our Premium Backup service. To download the desired backup, go to Site Tools -> Security -> Backups -> click the three dots under the Actions column for the desired backup -> Download. Allow some time for our system to prepare the backup for downloading and once the backup is prepared click the blue Download button to download the backup.
Alternatively, you may manually download your site files and export your databases by following the instructions below:
Download your files
The files for your website are located in the /home/customer/www/yourdomainname.com/public_html folder. Download your files by going to Site Tools > Site > File Manager, right click on the public_html folder on the right side of the navigation panel and click on Archive. Then download the newly created archive by right clicking on it -> Download.
Alternatively, you can download the files via FTP.
Export your database
Your database can be exported from Site Tools > Site > MySQL > phpMyAdmin. For detailed instructions on how to backup (export) your MySQL database, check our MySQL tutorial.