Collaborator invitation management

How can I cancel a collaboration invitation?

If you have invited a collaborator and the invitation has not been accepted yet, you can cancel it from your Client Area following these steps.

1. Log in to your Client Area.
2. Click on your profile icon in the top-right corner and select Manage Users.
3. Click on the Collaborators tab, where you will see a list of all collaborators.
4. Click the Actions menu next to the collaborator whose invitation you want to cancel, and select Manage Collaboration.
   

   

5. In the pop-up window, click on the Actions menu for the pending collaboration you want to cancel and select Cancel Invite.
   

   

How can I resend a collaboration invitation?

If a collaborator has not accepted their invitation within 48 hours, you can resend it from your Client Area.

1. Log in to your Client Area.
2. Click your profile icon, and select Manage Users.
3. On the Collaborators tab under Manage Collaborators, you will see a list of all collaborators you have invited to access your websites/services. Locate the collaborator you want to resend the invitation to, click the Actions menu, and select Manage Collaboration.
4. In the pop-up window, click the Actions menu next to the inactive collaboration and select Resend Invite.

How do I know my collaboration invitation was accepted?

After the collaborator accepts the invitation, you will receive a confirmation email. You will also see a notification on your Client Area dashboard confirming that the invitation has been accepted.