Thank You For An Incredible Year

From celebrating our 20th anniversary to unveiling new features and bringing our service to a new high, 2024 was a year of growth and transformation. But more importantly, it was a year of staying true to our mission—empowering businesses to succeed online.

Every milestone we reached was driven by you—your needs and your success. Because when you grow, we grow. And we build it all, together.

20 Years Of SiteGround: Building A Legacy Together

In 2004, we started with a simple goal: to make web hosting easy and reliable. Twenty years later, we’ve grown into a global leader, trusted by millions of websites.

The numbers tell part of the story: over 3 million domains hosted, 500+ employees worldwide, and countless innovations that changed the hosting landscape. But those numbers don’t tell the whole story. The real milestone? The trust you’ve placed in us—trust that your site will perform seamlessly and that every decision we make is designed to help you succeed.

True to our commitment, this year, we kept building and adding tools and solutions empowering your online presence and growth. Here’s a snapshot of some of the things we did–inspired by you and for you in 2024.

2024 Highlights 🎉

Business-Critical Services, Built For You

We launched and integrated new business-critical services like our Premium Backup, Premium Site Scanner, Google Workspace, and Expert Care, and you were quick to see their value and make them part of your toolkit.

Premium Backup: Your Favorite New Feature 🛡️

Instantly loved by our users, our new Premium Backup service added hourly backups, on-demand slots, and multiple restore and download options to keep your data secure and conveniently quick to access. In just a few months, we have generated over 45TB of premium backups and completed over 3,000 downloads. For our clients this meant confidence that their work is always secure and the convenience of quick recovery in the face of unexpected challenges.

Expert Care: A New Level Of Service For Your Website 🧑‍💻

While our hosting support continues to define industry standards, we recognize that our clients often face challenges that extend beyond hosting itself. That’s why 2024 marked the launch of Expert Care—a specialized service providing professional help for all your website needs. Our clients loved it instantly and its adoption rate is constantly growing, showing how valuable this service is to our community, helping countless webmasters enhance their websites and save time with our expertise.

Upgrades That Add Value, At No Extra Cost

We’ve enhanced key existing services this year to offer you more functionality, all without adding to your costs.

The New And Improved Site Scanner 🕵️‍♂️

Our Site Scanner tool has been a long-time favorite among our clients. This year, the service advanced into a comprehensive security solution with weekly file scans in the Basic plan and unlimited 1-click malware cleanups in the Premium plan. Now, the scanner safeguards your site against threats from every angle. From FTP uploads to software updates, the Site Scanner proactively detects issues and helps you resolve them in real time—giving you peace of mind with no extra effort.

Email Marketing Packed With New Features 📣

This year, we supercharged our Еmail Мarketing service to help you create impactful campaigns, better engage your audience, and measure success – all in all, empowering your business to grow with less effort. We added automations,  detailed performance stats, integrations with popular WordPress lead-generation plugins, and many more small but mighty features. As a result, our email marketing clients sent more than 12 million emails through our service!

Proactive Security – Keeping Your Business Safe

Threats don’t stop. Neither do we. This year, we continued advancing our security systems to deliver even stronger protection to your websites. And the numbers speak for themselves:

• Our new DDoS mitigation system blocked 411 major attacks – including a massive 6.2Mpps surge at 340MB/s running for over 4 months – the biggest we’ve ever seen (and handled!).
• Our brute force defence blocked an average of 1.4 billion malicious requests every single day.
• We upgraded our Web Application Firewall (WAF) for faster, sharper security preventing even more threats before becoming an issue for you.
• With 3,400+ new malware rules, our Site Scanner caught threats before they could reach your website.

Taking Care Оf Maintenance, So You Don’t Have To

Deciding when to upgrade a website’s PHP version or MySQL database is typically a webmaster’s responsibility—often complex, risky, and time-consuming work. At SiteGround, we take this hurdle off your hands because we believe every website deserves to benefit from the latest technologies for improved speed and security. We upgraded millions of websites to PHP 8.2 and MySQL 8—writing custom scripts, running extensive tests, and addressing any issues—all seamlessly and without disrupting your workflow.

We do all of this for you because we care about making your websites faster, safer, and easier to manage.

Support That Feels Human—Because It Is 🤝

Тhis year our AI chatbot has successfully resolved thousands of issues for many clients. But when things go wrong, nothing compares to reliable, knowledgeable support from a real person. At SiteGround, we’re committed to providing exceptional support by continuously enhancing our team’s skills and knowledge. In the past year alone, our support team completed over 400 training and feedback sessions to ensure you always receive the most knowledgeable and friendly assistance – аvailable 24/7 and as reliable as ever.

But don’t just take our word for it.

Constantly Innovating for Your Success 🏆

In 2024, SiteGround was honored with the prestigious Google Cloud DORA Award, recognizing our excellence in development, operations, and reliability. This award reflects the cutting-edge technologies and practices we’ve implemented to deliver high performance and platform scalability. This formal recognition of excellence only adds to the praise and love we hear from the people we value most – our clients.

Thank You For The High Ratings – 98% Satisfaction!  ♥️

The most important achievement for us remains your recognition of our work. All year round we have steadily held the highest Trustpilot score in our hosting segment – 4.8 out of 5 stars. But what is more, in our annual survey 98% of you said you were happy with our service. We’re proud and humbled by this number and will continue raising the bar for ourselves even higher in 2025.

Here’s to another year of growth, innovation, and collaboration—thank you for being part of the SiteGround story. Let’s keep building together. 🎉