Having access to detailed statistics about your account usage makes it way easier to troubleshoot any issues you may have, pinpoint parts of your website that slow it down, or check whether your site is getting popular instead of getting spammed. Until now, our clients could have obtained this information from a few different places, but never on one page organized in a convenient way. We now have deployed on our shared plans a new and more detailed version of our account statistics system for your convenience.
Where to access the new stats?
The detailed account statistics are located in your cPanel – look for the Detailed Stats button in the left column of your cPanel. It will take you to a brand new page that’s separated into two tabs. Each one of them provides different types of information about your account and the domain names you have in it.
Account Executions and Scripts Stats
In this tab, you will find information for your entire account no matter how many parked or addon domains you have associated with it. There are two things you can see on this page – a graph that shows your CPU usage and account executions, and the top ten most executed scripts for your account. This tab shows you at a glance which scripts are hit most often for your entire account. For example, if you’re reaching the number of hits limitation for that account, it’s really easy to see which particular script is causing this – it can be a malfunctioning plugin, theme or something like the WordPress heartbeat issue. Whatever it is – you will be able to troubleshoot it way faster and easier.
Domain Hit Stats
In this tab, the information you receive is grouped by the domain names you have associated with your account. Since especially the higher plans give a lot of resources, and many people are using them to host more than one website, it’s very useful to see how each domain is performing. Once you select the domain from the drop-down list (they are sorted by the number of hits they get per month) you will get the following information:
- Page URL – a list of the ten most-visited pages on that domain name. This data is a great way to check which parts of your site take most resources.
- IP Addresses – a list of the IP addresses that have visited your site most often. Useful to see if someone is trying to brute-force your site or spam it.
- User Agent – what are the most popular user agents that visit your site. Especially convenient to detect and block spam bots.
Enjoy!
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Comments ( 10 )
Melisa Learmonth
Everyone loves what you guys are up too. This sort of clever work and exposure! Keep up the awesome works guys I've incorporated you guys to blogroll.
Jean-Charles Gautard
Thanks for that ! :-) Where can we find this stats on a cloud hosting ? Regards.
Kim
+1 JEAN-CHARLES GAUTARD I want to know that too. I asked support they said there was no time estimate on that for Cloud servers :( What do you say Hristo ?
Hristo Pandjarov Siteground Team
Those stats are for our shared customers at this point as stated clearly in the post. There are fundamental difference in the way Cloud accounts and shared ones function, different limits, etc. If we apply the current stats to our Cloud accounts, they will be incomplete at least. We don't have ETA when our Cloud customers will get improved stats pages but I hope we manage to do that soon.
Brian
Hristo, could we please have an Export function so we can easily export it by mail to a specific client :)
Hristo Pandjarov Siteground Team
I will pass on your request to our PM team but if it gets implemented we will add it to Site Tools since soon we will migrate everyone away from cPanel.
Kim
Hi Hristo Okay thanks, I just want to give my customers on my cloud server the same possibilities as you do on your servers :)
Gail Jelks
Hi there mates, its wonderful article on the topic of teachingand completely explained, keep it up all the time.
Gunnar Blodgett
So this was published in 2015. In 2025, this no longer appears. Did you downgrade or is this a feature?
Georgi Chavdarov Siteground Team
Hello Gunnar, Thank you for reaching out. The article you referenced mentions the cPanel menus we previously used. For several years, we have transitioned to our own in-house built Site Tools platform, designed to provide a more intuitive and efficient user experience. To review detailed statistics for an individual website, please navigate to Site Tools > Statistics tab. This section offers a comprehensive breakdown of visitors, pageviews, and bandwidth usage, along with insights into traffic sources, user behavior, and other valuable metrics. Additionally, you can access account-wide statistics for your hosting plan by visiting Client Area > Services > Settings (for the desired hosting plan) > Statistics. This overview provides a complete picture of resource usage across all websites hosted on the plan, including SSD storage, inodes, and CPU utilization, empowering you to manage your resources effectively. Should you need any assistance or guidance on optimizing your account, our team is here to help. Please feel free to contact us through the Help Center, and we’ll be happy to review your account and provide advice how to further optimize the usage of the plan.
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